FAQs

For guests

Does it cost anything to use?

No. Searching and contacting owners is free, and we never add booking fees.

Can I book through Available Now Stays?

No. You contact the owner directly and agree your stay with them. Any booking, payment and cancellation terms are between you and the owner.

How accurate is the availability?

Where an owner has linked their calendar, we check it every few hours and show which dates are booked. It can occasionally be a few hours behind, so always confirm your dates with the owner. Places marked “ask the owner” haven’t linked a calendar yet.

Are the ratings from Available Now Stays?

No. Owners can show their scores from other sites such as Airbnb or Booking.com, with the date they held that score. Where there’s a link, you can check it yourself.

How do I stay safe when booking direct?

Check you’re talking to the real owner, get the booking details and terms in writing, and be wary of anyone who pressures you to pay quickly or by an unusual method. If something feels wrong, don’t pay, and please tell us.

For owners

What does it cost to list?

Listing is free until at least 31 March 2027, with no card details and no automatic charge. If you'd like to stay on after that, you choose a monthly or yearly plan and pay by card, from £9.99 a month inc. VAT for one listing. If you don't, your listings are paused, not deleted. When the free period ends, our launch offer returns: 2 years for £149.85 inc. VAT for one listing, the price of 15 months. You'll never be charged without choosing to be.

What can I list?

Holiday homes, cottages, apartments, lodges, caravans, glamping, B&Bs, guest houses, hotels and holiday parks, in the UK or abroad. Work stays are welcome too.

What do I need to get started?

Just a name, a description and the town to begin with. Add photos, your calendar link and your contact details whenever you’re ready. We check every listing before it goes live.

Where do I find my calendar link?

Look for “export calendar”, “sync calendars” or “iCal” in your Airbnb, Booking.com, Vrbo or channel manager settings, or use the secret iCal address from Google Calendar. Copy the link and paste it into your listing. We only read it, so nothing changes on your side.

Will guests see my address?

No. Guests see the town and a rough area on the map. You give the exact address when you confirm a booking.

How do guest messages reach me?

By email to your account address, and they’re kept in the Messages tab of your account. Just reply to the email to answer the guest. You can turn messages off and use phone or WhatsApp instead.